FAQ

We offer a carefully curated selection of premium wines from around the world, including red, white, rosé, sparkling, and dessert wines. Our portfolio consists of both well-known and rare wines, sourced from renowned vineyards and emerging winemakers.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location and local regulations. Please check our shipping policy for more details.

Absolutely! If you are looking for a particular wine that is not currently available on our website, we can source it for you through our network of trusted suppliers. Contact us for special requests.

Yes, we provide competitive pricing for bulk orders, restaurants, hotels, and retail businesses. Contact our sales team for more information on wholesale partnerships.

Wine should be stored in a cool, dark place with a consistent temperature between 10–15°C (50–59°F). Bottles should be kept horizontally to keep the cork moist, and humidity should be maintained at around 70%.

We accept returns and exchanges under certain conditions, such as if a bottle is damaged or defective. Please refer to our return policy for specific guidelines.

Our team provides expert food and wine pairing advice based on your preferences. You can also check our online pairing guide or contact us for personalized recommendations.

Yes, we offer wine subscription plans tailored to your taste. Subscribers receive exclusive selections each month, including tasting notes and pairing suggestions. Please contact our Team for your personal offer.

Our sommelier services are available for private and corporate events. You can book a sommelier through our website or contact our customer support team.

Yes, we offer wine workshops and tasting sessions led by experts. These sessions cover wine appreciation, tasting techniques, and food pairings.

We work directly with reputable wineries and certified distributors to guarantee the authenticity and quality of every bottle we sell.

Yes, we offer a selection of organic and biodynamic wines made with sustainable farming practices. These wines are free from synthetic chemicals and additives.

Absolutely! We organize private wine tastings for individuals, groups, and businesses. Contact us to customize your tasting experience.

Yes, we provide consulting for restaurants, hotels, and retailers, helping them curate the perfect wine list and improve customer experience.

• Red wines: 15–18°C (59–64°F)

• White wines: 8–12°C (46–54°F)

• Sparkling wines: 6–8°C (43–46°F)

Pour the wine slowly into a decanter, allowing it to aerate for 30 minutes to 2 hours, depending on the type and age of the wine. Older wines require gentle handling to avoid disturbing the sediment.

If your wine is damaged during shipping, please contact our support team immediately. We will arrange a replacement or refund according to our policy.

Yes, we specialize in rare and collectible wines. Contact us to explore our exclusive selection.